Privacy Policy

At Martin & Co, your privacy matters. This policy explains how we collect, use, and protect your personal information when you enquire about a property or sign up to receive updates and offers through our website, martincotenants.com.

Who are We?

Cardiff Property Corporation T/A Martin & Co (Cardiff, Newport & Merthyr Tydfil) is the data controller responsible for how your information is used. You can contact us at:

Email: cardiff@martinco.com
Post: Martin & Co, 10 The Globe Centre, Albany Road, Cardiff, CF24 3PE
Phone: 02920 482250

What Information We Collect

When you complete a form or enquiry on this site, we may collect:

Your name
Email address
Phone number
Rental preferences
Marketing preferences (e.g., whether you’ve opted in)
Technical data (such as IP address or device type)

How We Use Your Data

We use your personal data to:

Respond to your property enquiry
Match you with suitable rental properties
Recommend tenant services (such as insurance) if you've opted in
Comply with our legal obligations

If you tick the marketing checkbox, we may email you with:

Helpful advice on renting
Special offers on tenant insurance or protection products
Promotions from our trusted partners

We do not sell your data or share it with third parties for marketing without your permission.

Legal Basis for Processing

We process your data on the following grounds:

Performance of a contract (e.g., processing tenancy enquiries)
Consent (for email marketing and insurance offers – which you can withdraw at any time)
Legitimate interests (e.g., to improve services, follow up on enquiries)

Sharing Your Data

If you opt in, we may share your contact details with our approved insurance partners for the sole purpose of providing quotes or tailored insurance offers.

Each partner will be clearly named in any communication, and they are required to comply with GDPR.

How We Keep Your Data Safe

We take your privacy seriously and use secure servers, encrypted communication, and access controls to protect your data.

Your data is stored securely within the UK or EU and only retained for as long as necessary.

How to Withdraw Consent / Unsubscribe

You can:

Unsubscribe at any time by clicking the link in our emails
Email us at cardiff@martinco.com to ask for your data to be removed
Request access, correction or deletion of your data by contacting our Data Protection Officer

Your Rights Under GDPR

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing
Lodge a complaint with the ICO (www.ico.org.uk)

Changes to This Policy

We may update this Privacy Policy occasionally. Please check this page for the latest version.